Home > FAQs

FAQs: Frequently Asked Questions
Answers to all of your cruise-related questions

Before You Cruise
On Your Cruise
Car Rentals
Need Help? Call 888-743-2735
Same great prices as online 24/7! We're celebrating 10+ years of happy customers – making travel dreams come true for countless people just like you.
Planning Your Cruise Back to Top
When to Go
Other Concerns/Questions
Travel Requirements Back to Top
Passports & Visas
Age Requirements
Travel Documents
Getting to the Ship Back to Top
Pre and Post Cruise Flights
At the Port
Booking Your Cruise Back to Top
Required Information
Booking Rooms/Passengers
Additional Purchases
Technical Questions

Payment Back to Top
Making a Payment
Services Onboard Back to Top

Medical Concerns Back to Top
Ship Security Back to Top

What to Bring Back to Top
Other Items

Dining, Activities & Purchases Back to Top
Beverages & Dining

Making a Reservation Back to Top
Required Information
Additional Purchases/Requests
Last-Minute and Cancellation Policies
Payment Back to Top
Making a Payment

Getting to Your Hotel/Vacation Rental Back to Top
Pre and Post-Stay Flights
Hotel Transfers, Shuttles, and Directions

At Your Hotel Back to Top
Features and Amenities
Beverages, Dining & Activities

Booking a Flight Back to Top

Changes/Restrictions/Cancellations Back to Top

Reserving a Rental Car Back to Top
Required Information
Making a Payment
Additional Drivers/Special Requests
Cancellation Policies

In Your Rental Car Back to Top

Returning Your Rental Car Back to Top

Cruising To Cuba Back to Top
Travel Certification
Cuba Travel Requirements
Health And Wellness
Shopping In Cuba
Safety, Security And Tips

Free upgrade!

Book an eligible stateroom on any qualifying sailing and receive a free upgrade! In some cases, you'll be upgraded to a more desirable location aboard your ship. In other instances, you'll be upgraded to a stateroom with extra space and/or a better view. It's also possible that you might receive all of these benefits. Select your sailing date to see which upgrades are available.

Need Help Planning
Your Vacation?
Vacation Consultants are standing by 24 hours a day, 7 days a week. For Immediate Assistance call
BJ's Travel at 888-743-2735.