Safety Policies

Rental car health & safety standards

At BJ’s Travel, the health and safety of our Members is our #1 priority, and our car rental suppliers are going above and beyond to ensure a safe and convenient rental experience for Members like you.
The Avis Safety Pledge
In these uncertain times, Avis has updated their health and safety protocols to offer a truly worry-free rental experience for each and every guest.
  • Vehicles are deep cleaned using EPA-certified disinfectants before and after each rental, with special attention paid to steering wheels, dashboards, hand grips, radio dials, cup holders, center consoles and door handles (interior and exterior)
  • Plexiglass counter shields and floor decals at rental counters are being utilized in order to adhere to social distancing guidelines
  • All employees are required to wash hands frequently, wear masks at all times, and stay home if they feel ill
  • Contact-free pickup and drop off is available at most locations with paperless rental agreements and receipts sent via email
The Budget Safety Pledge
In these uncertain times, Budget has updated their health and safety protocols to offer a truly worry-free rental experience for each and every guest.
  • Vehicles are deep cleaned using EPA-certified disinfectants before and after each rental, with special attention paid to steering wheels, dashboards, hand grips, radio dials, cup holders, center consoles and door handles (interior and exterior)
  • Plexiglass counter shields and floor decals at rental counters are being utilized in order to adhere to social distancing guidelines
  • All employees are required to wash hands frequently, wear masks at all times, and stay home if they feel ill
  • Contact-free pickup and drop off is available at most locations with paperless rental agreements and receipts sent via email
Payless updated health and safety standards
Payless is vigilantly implementing enhanced health and safety protocols to ensure the safety of guests and employees alike.
  • Vehicles are thoroughly cleaned and disinfected after each rental, with special attention paid to interior touch points (seats, steering wheels, door handles and other hard surfaces)
  • Facilities are being cleaned frequently using recommended sanitation products
  • Employees feeling ill are asked to remain home, and those working on-site have been instructed to wash their hands frequently
  • Reservation and cancellation policies have been relaxed — if you need to cancel, change or modify your reservation, you may do so without incurring additional fees

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